687 wordsby CONNOR J. LAUGHLIN
Building the machine while running it.
The long version, written while the system was still being built.
Building one revenue infrastructure across the acquired brands
- Role
- VP of Marketing & GTM (acting CMO)
- Timeline
- 2024-2025
- Challenge
- Acquired brands operating independently, a fragmented tech stack, no attribution, declining organic visibility
The full-stack approach
1. Systems architecture (what I built)
Website revenue engine
I led two complete rebuilds of the corporate site on a conversion-optimized architecture, then ran a Core Web Vitals program until load time, layout stability, and interaction latency all cleared the good thresholds. Organic lead generation grew year over year and the conversion rate improved with it.
CRM overhaul
I designed the data model and the governance framework that sat on top of it, turned on the CRM's native AI lead scoring, and built automated sales workflows so pipeline was visible without someone pulling a report. Duplicate records were eliminated and field completeness went from patchy to reliable.
Attribution infrastructure
I architected an enterprise measurement framework in the analytics stack, put UTM discipline and campaign tracking behind it, and built executive dashboards for real-time pipeline attribution. For the first time the business could follow a visitor through to a won deal.
2. Go-to-market strategy (what I designed)
One brand architecture
I unified the acquired brands into a single branded house and developed vertical-specific positioning for healthcare revenue cycle, collections, fintech, and utilities. That fed a 2026 go-to-market roadmap built around agentic operations.
Content velocity system
I built a rolling seven-month content calendar with AI-assisted production and set a 7-day brief-to-ship SLA against it. Publishing moved from sporadic to a steady weekly cadence of posts, product notes, and press releases.
RFP and sales enablement
I developed L2/L3 proposal templates and competitive battlecards, and wrote the outcome-first messaging framework that sat underneath them. The pitch stopped describing the service and started describing what the client was buying. The target was a lift in payment rates and a lower cost to collect.
3. AI operating system (what I innovated)
Marketing AI assistant
I designed a multi-agent system covering content, SEO, sales enablement, and RFP support. It gave the go-to-market team back a meaningful block of hours every week, and the hours came back in the parts of the job people were worst at protecting.
AI search and LLM optimization strategy
I ran a branded web mentions strategy aimed at industry trade publications and the technology press, implemented structured data markup so the company was legible to AI-driven B2B procurement research, and optimized entity coverage in the knowledge graph.
BDR pod with AI signal-to-touch
I built an AI-led BDR pod framework with a two-hour response window on the highest-intent accounts. It produced first meetings and qualified opportunities inside the first 90 days, from a standing start.
Business impact
Pipeline (CRM lifecycle report)
| Metric | What changed |
|---|---|
| Net new prospects | Volume rose once the funnel was instrumented and routing worked |
| MQLs | Grew as scoring and routing came online |
| SQLs | Tracked MQL growth, with the scoring model holding quality as volume rose |
| Won opportunities | A material increase in closed-won deals against the prior period |
| Deal velocity | Deals cleared each stage faster once the stage definitions were enforced |
Revenue impact
A material amount of net new revenue across 2024 and 2025, traced through the CRM lifecycle report rather than asserted after the fact.
Web performance
Organic impressions and clicks were both up year over year. Total visitors grew steadily, and new visitors grew as a share of the total, which is the part that matters when the goal is reach rather than repeat traffic.
What made this work
Attribution framework:
- My work was the architecture, the governance, the strategy, the AI systems, and the process design.
- The team executed: content production, sales development, and campaign deployment.
- The client results came from the company's recovery and revenue cycle services, marketed by me and delivered by the operating business.
The marketing work was revenue infrastructure. The company's services became easier to find, easier to measure, and easier to sell.
Artifacts
- CRM lifecycle dashboard screenshots
- Search console and analytics performance data
- Core Web Vitals optimization evidence
- Content calendar and process documentation
- AI assistant architecture diagrams
Keywords SystemsArchitect GTMSystems RevenueInfrastructure AIEnablement