206 wordsby CONNOR J. LAUGHLIN
Marketing analytics architecture.
Web analytics and CRM joined into one performance ledger that reconciles itself.
Outcome
Reduced manual reconciliation through an automated performance ledger.
Two systems, two versions of the truth, and a monthly argument about which one to believe. I joined web analytics to the CRM record so spend, source, and outcome land in one ledger row. The reconciliation that used to eat days now runs on its own.
The case
- 01The problem
Reporting was polluted by mixed consumer and B2B traffic. UTM and GCLID capture was inconsistent. Attribution numbers led to bad decisions.
- 02What I built
I rebuilt measurement from first principles: B2B audience segmentation, content groupings by solution line, conversion event taxonomy, UTM and GCLID governance, hidden-field capture, and cross-domain tracking requirements.
- 03What changed
Analytics became reliable enough to run RevOps off it. Lead source integrity held up to scrutiny.
- 04Why it mattered
Attribution errors do not stay in the report. They move into budget and headcount decisions, which is why this got rebuilt from first principles.
- 05What it proves
Analytics is revenue infrastructure here, sitting upstream of budget decisions.
Proof
Chapter figures
- B2B content groupings
- By solution line. B2B content groupings. Attribution grouped by solution line rather than by page. Grouping counts are not published..
- UTM and GCLID capture in CRM
- Enforced. UTM and GCLID capture in CRM. Hidden-field requirements enforced at the form layer. A process rule, not a measured rate..
Systems built
- B2B audience segmentation in GA4
- Conversion event taxonomy (generate_lead, file_download, click_to_call, click_to_email)
- UTM and GCLID hidden-field capture
- Cross-domain and subdomain tracking requirements
Chapter details
- Scope
- Audience segmentation
- content groupings
- event taxonomy
- UTM/GCLID governance
- cross-domain tracking requirements.
- Stack
- GA4
- GTM
- WordPress
- CRM (Zoho/Salesforce concepts)
- Governance
- Event and naming standards
- hidden-field requirements
- QA checklist
- change control
Governance notes
- Event and naming standards versioned
- Measurement QA built into release steps
In the interview
Attribution sits upstream of budget, so I treat analytics as infrastructure and rebuild it when it lies.
Open to VP of Marketing & GTM, Head of GTM, VP Revenue Operations, and GTM engineering roles at AI-native B2B SaaS and PE-backed growth companies that build the tools of change. Chicago, hybrid or remote.